Frequently Asked Questions

Does this charger work with any micro USB device?
It works with micro USB compatible devices including Moto G6 Play, G6 Forge, G5, G5 Plus, G5s, G5s Plus, G4, G4 Plus, G4 Play, G3 Turbo, G3, Moto E6, E6 Plus, E6s, E5, E5 Play, E5 Cruise, E5 Plus, E5 Supra, E4, E4 Plus, E3 Power, E2, Moto X Force, X Pure, X Style, X Play, Moto C, C Plus, Motorola Droid Turbo, Turbo 2, Ultra, Maxx2, Maxx, Razr, Nexus 6, as well as compatible micro USB enabled smartphones, tablets, digital cameras, and others.
Does this charger work with Moto G6, Moto G6 Plus or Moto G7 series?
No. The charger here comes with a micro USB cable. Moto G6, Moto G6 Plus and Moto G7 series use USB-C connectors. Please select the charger that comes with a USB-C plug cable for these phones.
What are the output specs on this charger?
5V 3A (default)
9V 2A
12V 1.5A
The output depends on the ability of your device,so 18W may not be fully utilized. Charging voltage is dynamically and smoothly adjusted over the battery charging cycle for Quick Charge QC3.0 devices.
Can this charger be used on a 220 volt outlet?
Yes, this charger has universal input, from 90 up to 264V.
Does this have a safety feature that stops charging when the device is charged 100%?
Once the device is charged to 100%, it will enter standby mode.
If I replace the short cable with a longer one (non-Moto), does it still activate turbo charge?
The short answer is, it depends on the length and the quality of the cable used. The original Motorola data cable was specifically designed for this charger, so you would have to do some experimentation to find out if a different cable would work. As cable length increases, it becomes necessary for thicker gauge power conductors to compensate for voltage drop. If the thickness of the gauge power conductor is not increased enough to compensate the voltage drop, the turbo charge will not activate.
Can I use this same data/charge cable for transferring photos and other data from my Motorola phone to a computer?
Yes. The cable, which is included with the charger, is a full function USB 2.0 data cable that can transfer data between the phone and computer when connected.