Frequently Asked Questions

Does this charger work with any USB-C device?
It works with USB-C compatible devices including Moto Z family phones, TurboPower Pack Mod, Moto G7, G7 Play, G7 Plus, G7 Power, G7 Optimo, G7 Optimo Maxx, G7 Supra, Moto G6, G6 Plus, Moto X4, Moto M, Motorola One, One Power, One Macro, One Action, One Vision, One Zoom, Motorola P30, Motorola P30 Play and Motorola P30 Note as well as compatible USB-C enabled smartphones, tablets, digital cameras, and other devices.
Does this charger work with Moto G6, Moto G6 Plus or Moto G7 series?
Yes. Moto G6, G6 Plus and Moto G7 series use USB-C ports. Moto G7 Plus phone is designed to take maximum up to 27W of power, the other phones can only take the max power they were designed to draw from the charger. This USB-C cable comes with this pack does not work for Moto G6 Play or G6 Forge since G6 Play and G6 Forge use micro USB connectors. Please select the car charger that comes with a micro USB plug cable for Moto G6 Play or G6 Forge phones.
What are the output specs on this charger?
5V 3A (default)
9V 2A
12V 1.5A
The output depends on the ability of your device,so 18W may not be fully utilized. Charging voltage is dynamically and smoothly adjusted over the battery charging cycle for Quick Charge QC3.0 devices.
How long is the cable?
The cable is 3.3 feet or 1 meter long.
If I replace the short cable with a longer one (non-Moto), does it still activate turbo charge?
The short answer is, it depends on the length and the quality of the cable used. The original Motorola data cable was specifically designed for this charger, so you would have to do some experimentation to find out if a different cable would work. As cable length increases, it becomes necessary for thicker gauge power conductors to compensate for voltage drop. If the thickness of the gauge power conductor is not increased enough to compensate the voltage drop, the turbo charge will not activate.
Can I use this same data/charge cable for transferring photos and other data from my Motorola phone to a computer?
Yes. The cable, which is included with the charger, is a full function USB 2.0 data cable that can transfer data between the phone and computer when connected.