Frequently Asked Questions

How can I reset?
To reset your device (and at the same time clear the pairing history) please do the following:
1. Switch on the headset and make sure it does not connect with the phone.
2. Press MFB AND Vol- at the same time for 4 seconds.
3. Now the pairing history is reset. Please note that you need to repeat the above process for both Left and Right Earbud but one at a time.
What is the working temperature of my earbuds?
You can use them between the following temperatures: : 0°C to 45°C.
How do I charge the earbuds & the case?
The Motorola Stream Sport earbuds come with a portable case. Charging your earbuds: To charge the earbuds, put them into the charging case. The blue LEDs show that they are charging. Charging Your Charging Case: Plug the charging cable into the micro USB port at the back of the case. Red LED lights until the fully charged.
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MOTOROLA, the Stylized M Logo, MOTO and the MOTO family of marks are trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. All other trademarks are the property of their respective owners. © 2017 Motorola Mobility LLC.

All mobile phones are designed and manufactured by Motorola Mobility LLC, a wholly owned subsidiary of Lenovo.

† All battery life claims are approximate and based on a mixed use profile (which includes both usage and standby time) under optimal network conditions. Actual battery performance will vary and depends on many factors including signal strength, network configuration, age of battery, operating temperature, features selected, device settings, and voice, data, and other application usage patterns.

§ The display and embedded lens are warranted against shattering and cracking for four (4) years from the original date of purchase. This phone is not shockproof or designed to withstand all damage from dropping. All other warranty exclusions, including scratches and other cosmetic damage, intentional damage or abuse, normal wear and tear and other limitations apply; visit Motorola.com for details and warranty coverage.

‡ Liquid damage not covered under warranty. Water, splash and dust resistance were tested to IP68 standards under controlled laboratory conditions. Resistance will decrease as a result of normal wear. Not designed to work while submerged underwater. Do not expose to pressurized water, or liquids other than fresh water. Do not attempt to charge a wet phone.

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