Frequently Asked Questions

How can I connect my camera to the Hubble app?
All Hubble products can be set up using an Android or iOS mobile device only: Android 4.4.2 or higher or iOS 8 or later. Blackberry, Windows and Kindle mobile devices are not supported.

Here are the links to download the app:
- Android: https://play.google.com/store/apps/details?id=com.blinkhd
- iOs: https://itunes.apple.com/us/app/hubble-for-motorola-monitors/id796352577?mt=8

We’ve put together a video to help explain the setup process of your camera in detail: https://www.youtube.com/watch?v=1NvlSsZXRfo

Does the baby unit need to be plugged in all the time?
The Baby Unit is able to operate without mains power for up to 3 hours with the support of a built-in rechargeable battery (Ni-MH battery 2.4V, 900mAh). Please charge the unit at least 16 hours before first time use.
What are the supported browsers for accessing from my PC/Mac?
We recommend using Google Chrome 24 or above. However, the following browsers are also supported: Internet Explorer 9.0 or above (for PC), Safari 6.0 or above (for Mac) or Firefox 18.0 or above (both PC or Mac).
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MOTOROLA, the Stylized M Logo, MOTO and the MOTO family of marks are trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. All other trademarks are the property of their respective owners. © 2017 Motorola Mobility LLC.

All mobile phones are designed and manufactured by Motorola Mobility LLC, a wholly owned subsidiary of Lenovo.

† All battery life claims are approximate and based on a mixed use profile (which includes both usage and standby time) under optimal network conditions. Actual battery performance will vary and depends on many factors including signal strength, network configuration, age of battery, operating temperature, features selected, device settings, and voice, data, and other application usage patterns.

§ The display and embedded lens are warranted against shattering and cracking for four (4) years from the original date of purchase. This phone is not shockproof or designed to withstand all damage from dropping. All other warranty exclusions, including scratches and other cosmetic damage, intentional damage or abuse, normal wear and tear and other limitations apply; visit Motorola.com for details and warranty coverage.

‡ Liquid damage not covered under warranty. Water, splash and dust resistance were tested to IP68 standards under controlled laboratory conditions. Resistance will decrease as a result of normal wear. Not designed to work while submerged underwater. Do not expose to pressurized water, or liquids other than fresh water. Do not attempt to charge a wet phone.

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