Frequently Asked Questions

GPL code for the MB8600

MB8600- Setup to use with Comcast/Xfinity or other provider

MB8600: No Internet, Slow or Intermittent Connection

How to change the admin login for the MB8600

FAQ: There is only one Ethernet port on the back of my MB8600. I want to use port bonding. How do I access the three other ports?

FAQ: The MB8600 has four Ethernet ports. Can I use these for connecting more than one device?

How to backup your modem configuration

How do I configure my Motorola Cable Gateway for gaming using UPnP? (Xbox, PlayStation, PC, Nintendo, etc...)

How Do I Put My Cable Modem/Router (also called Cable Gateway) into Bridge Mode, So I Can Connect Another Router behind It?

How can I make my Apple Airport (Base Station, Extreme, Express or Time Capsule) work with my new cable modem?

Why won't my router connect through my Cable Modem?

Why Can’t I Change the LAN IP Address of the Router to Certain Specific IP Addresses (MG7310, MG7315, MG7540 and MG7550)?

How do I set static DNS in the Motorola wireless modem router? MG7310/MG7315/MG7540/MG7550

Setting up your Cable Modem to connect to the Internet

Setup and activation for Comcast XFINITY

Where can I find the CM MAC and Serial Number?

Where can I find the User Name, Password, and IP Address to log into my modem to make changes?

How do I update the modem firmware?

IMPROVE MODEM PERFORMANCE - WIRED

How to set modem to factory settings

MB8600 - Not able to login to modem on the network

ERR_CONNECTION_TIMED_OUT (error when trying to use Google sites)

I keep getting disconnected and kicked out from Xbox Live

Checking your Modem/Router Event Log

5G not showing up

Warranty

MG7310 wireless speed is slow

FAQ: Internet connection fails to recover after an outage (either of power, or of cable service). What should you do?

Cable Modem Troubleshooting Tips

No Internet connection after a sudden outage using Motorola Cable Modem MB7220 and MB7420 connected to separate router

Resetting the Cable Modem/Router to factory defaults

Defective Product: How to request a Warranty Replacement

How do I set-up Port Forwarding on my Motorola Cable Modem Gateway?

How to check what Firmware version your modem or router is running

VPNFilter Malware Info (aka Russian Hack)

How to login to modem/router

Enable IPv6

What is an SSID?

Connecting Samsung smart TV to ethernet or wifi?

What is The Difference Between IPv6 and IPv4

What is my IP address

How do I disable SIP ALG for my VoIP service?

Do the modems come along with an Ethernet cable and coaxial cord?

Do Motorola LLC Cable Modem Routers support telephone service from the cable provider?

Are Motorola Cable Modem Routers compatible with MOCA technology?

What if my Motorola Cable Modem/Router isn't approved by my Cable Provider or for my Service Level

Why are some of my Ethernet lights amber and why are some green?

How to enable UPnP for NAT restriction, for gaming consoles

Why are my Upstream and Downstream lights green and then blue?

Changing the modem Login User Name and Password

Beware of used and Refurbished Cable Modems and Cable Modem/Routers!